Member Benefit

Ruby

More time, more opportunities, or happier clients?  

With Ruby, you don’t have to choose.  

Our virtual receptionists take care of callers when you’re unavailable, increasing your billable hours while delivering exceptional experiences for the people who call your practice. 

Learn more and get started here. 

 

Ruby builds great relationships, from great first impressions to lasting loyalty.  Available 24/7/365, our live, US-based virtual receptionists answer calls so you can focus on your firm, while our chat specialists are ready to connect when current & potential clients visit your website. 

13,000+ business owners trust Ruby with front-line communications because our goal is to enable connections in all parts of the consumer journey—from lead capture and transactions to building trust and providing ongoing support. Ruby is the best teammate you’ve never had!

"Hear how Ruby is helping legal professionals grow their law firms."

Receptionist  
With 20+ years of experience and over 15,000 customers, Ruby is the leading virtual receptionist provider for growing businesses.  

We’re so much more than an answering service. Our virtual receptionists not only answer, screen, and transfer calls, but can also take messages, schedule appointments, collect payments, perform lead capture and client intake, and even make outbound calls on your behalf. Whether you use Ruby full-time, part-time, or as backup, our receptionists are available 24/7, and you can change your call handling status in a few clicks or taps. 

Chat 
Ruby’s managed live chat turns website visitors into clients. We’re available 24/7 to engage with visitors, answer questions, capture leads, and more.  

At Ruby, a live chat conversation is just like a phone call: personal, immediate, and built to support your business goals. In fact, the same virtual receptionists who answer the phone for our small business customers engage in chat as well. And we use every chat as an opportunity to make a connection and collect actionable insights. 

NAEPC members receive a lifetime 6% discount on all plans - to learn more, call 855-519-1963, or visit us at ruby.com/naepc

07/19/24